Visit our cats at the animal centre between 12.00pm and 3.00pm every day apart from Mondays. Alternatively you can view our cats online and complete a cat application form if you are interested in adopting
Contact Form
You can contact us by calling 01246 273358 or by using the form below and we’ll get back to you as soon as possible. We look forward to hearing from you.
Please note this form must not be used for emergencies. If you have an emergency where an animal may be in distress or injured, please call our cruelty and advice line on 0300 1234 999.
These frequently ask questions will help give you answers to our most common questions.
Our reception, shop and telephone lines are open between 12pm and 3pm every day except Mondays when the animal centre is closed to the public.
All of our dog rehoming is by appointment once you have been successfully matched. We do not offer general viewing around the kennels. Please visit the dogs on our website and complete an online dog application form if you are interested in adopting.
Our Cat Adoption Unit is open for public viewing between 12pm and 3pm every day except Mondays. Alternatively, you can apply online to adopt a cat.
We are able to accept small to medium quantities of donated items at our Charity Shop (Market Hall, Chesterfield) for us to sell to raise funds for our work. Please telephone our Charity Shop on 01246 270293 if you have any queries about your donation before travelling to the shop.
We are operating a local collection service for larger amounts of donations or drop off by appointment at our Animal Centre. Pleaseemailor telephone us on 01246 273358 so we can let you know if we can accept your donation and arrange a collection or appointment.
We have collection bins located in various supermarkets and stores where you can drop off donations of items for the animals in our care.
For details of the items we can and cannot accept, please visit ourcharity shoppage.
Please do not bring an animal to the centre. If you require assistance with a sick, injured or stray animal, please contact our National Cruelty Line on 0300 1234 999 or a local veterinary practice. If you have found a stray dog, please contact your local authority dog wardens. If you have an animal that you need to rehome, please contact us by email or telephone for advice or for dogs please complete ouronline form.
If you need to give up your pet for rehoming, please email or telephone the animal centre on 01246 273358 so we can discuss your situation. Please do not bring your pet to the animal centre without contacting us first.
As long as you are permanently resident in the UK and you are able to visit the animal centre as many times as necessary to complete the rehoming process, you are welcome to rehome from our animal centre.
Please do not travel to the animal centre without an appointment.
Every adoption is treated as an individual case, so while the process normally takes about a week, it can be shorter or longer depending on a number of factors, and this typical timeframe should not be taken as a guarantee.
Some animals might need to get to know their new owners more gradually over several visits and others may be completing veterinary treatment before they can be adopted.
If you know there is a big event (moving house, going on holiday, a new baby) coming up soon, it’s best to start the process after everything has settled down, so that whenever you find your new dog, you’re ready for them.
We aim to publish new animals on our website weekly and update reserve information daily.
However, please be aware that our rehoming pages may not represent all the animals we have staying with us and during busy periods information may not be fully up-to-date.
Please feel free to contact the animal centre for the latest information.
